Support
Something not working? Tell us.
Most account questions are answered below. For anything else, email us and include the event name if your question is about a specific tournament.
support@dinkdash.appYour account
- Change your password
- Settings, then the Security & Account section. Open settings
- Change your email address
- Email addresses cannot be changed from settings. Write to us from the address on the account and we will move it. Email support
- Control what other players see
- The Privacy section of settings controls whether your email and profile details are visible to other players. Open settings
- Delete your account
- Settings, then the Security & Account section. Deletion removes your personal data as described in the privacy policy. Open settings
Playing in an event
- Register for a tournament
- Find the event and register from its page. Doubles events ask you to name or find a partner. Browse events
- Refunds and withdrawals
- Refund policies are set by each tournament organizer, not by DinkDash. Contact the director listed on the event page.
- A score is wrong
- Scores are corrected by the tournament director, who has final authority over results. Raise it with them at the event.
- Match and schedule notifications
- The Notifications section of settings controls email; push notifications are controlled by your device settings. Open settings
Running an event
- Create a tournament
- Set up the events, divisions and format, then open registration. Create tournament
- Create a league
- Recurring play with sessions and standings, rather than a single weekend. Create league
- Run events under a club
- Clubs group your events, staff and members under one organization with shared access. Browse clubs
Privacy and legal
Read the privacy policy and terms of service. For data access, correction or export requests write to privacy@dinkdash.app, and for anything contractual write to legal@dinkdash.app.